Question 1

What is the typical production timeline for custom stone carvings?

Accepted Answer

At GY Statue, our production timeline varies by project complexity and size. Simple pieces typically require 15-20 days, while elaborate custom sculptures may take 30-45 days. For large wholesale orders, we establish a production schedule that ensures consistent quality while meeting your delivery requirements.

Question 2

What information should I provide for a custom stone carving quote?

Accepted Answer

To receive an accurate quote, please provide: dimensions, stone type preference, quantity needed, design concept (photos/sketches are helpful), project deadline, and delivery location. The more detailed your requirements, our GY Statue team can provide a more precise quote and production timeline.

Question 3

Which stone types does GY Statue offer for carving projects?

Accepted Answer

GY Statue works with premium marble, granite, limestone, sandstone, travertine, and other natural stones. Each material offers different characteristics regarding durability, detail capacity, and aesthetic appeal. Our team can recommend the ideal stone type based on your project specifications and installation environment.

Question 4

How does GY Statue handle shipping and logistics?

Accepted Answer

As experienced exporters, GY Statue manages all shipping logistics including secure crating, documentation, customs clearance, and insurance. We offer both FOB and CIF shipping terms and partner with reliable freight forwarders to ensure your stone carvings arrive safely at your destination.

Question 5

What is your sample and approval process before full production?

Accepted Answer

For new designs, we provide detailed CAD drawings and/or small-scale models for approval. For larger projects, we can produce a single sample piece for evaluation before full production. Our step-by-step approval process ensures your final stone carvings match your exact specifications.

Question 6

What are GY Statue's minimum order quantities?

Accepted Answer

Our minimum order quantities vary by product type. For standard designs, we typically require 5-10 pieces minimum. For custom designs, minimums may be higher to offset design and tooling costs. Large volume orders receive preferential pricing and production scheduling.

Question 7

How does GY Statue ensure quality control?

Accepted Answer

Quality control at GY Statue includes rigorous material selection, in-process inspections at critical stages, detailed finishing examination, comprehensive pre-shipping inspection, and secure packaging. We document each step with photos shared with clients, ensuring transparency throughout production.

Question 8

What payment terms does you offer for international orders?

Accepted Answer

GY Statue typically requires a 30% deposit to begin production, with the remaining 70% due before shipping. For established clients, we offer flexible payment options including T/T, L/C, and other international payment methods. We can develop payment schedules for large or ongoing orders.

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